Miami-Dade county metrorail maintenance assessment

Realized in United States

Miami-Dade county metrorail maintenance assessment

Supporting Miami-Dade County on ensuring that sales-tax funded transit assets are well-maintained.

The approach

Through data analysis, peer benchmarking, and on-site inspections, Rebel evaluated Metrorail’s fleet availability, reliability, and schedule adherence in light of poor performance. We evaluated the mismatch between performance metrics and customer outcomes and Metrorail’s asset management system, which suffered from poor access to digitized historical data.

We also assessed labor regulations and agreements that hampered the County’s ability to hire qualified maintenance personnel and identified reasons for cleanliness issues on board vehicles. The County will be implementing Rebel’s recommendations for improvements.


CITT achieved clarity on changes needed to ensure long-term health of Miami’s Metrorail.